Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly staff
Great location
Limited dining options
Wi-Fi not included
7.8/10
Very good
Rooms
8.7
Location
9.6
Service
8.3
Dining
6.1
Guest reviews
7.8/10
based on 10 reviews
8.3
8.3/10based on 661 reviews
Beth
United Kingdom,
October
2024
8.2/10
I had a lovely stay at this hotel, especially appreciating the clean and comfortable rooms with a fireplace that was in excellent condition. The friendly staff made me feel welcome right from the start. The location is perfect as it's close to the museum and different national parks, but the dining experience could use some improvement. Overall, I think it offers great value for money, though there are some minor issues to consider.
Rooms
9.0
The rooms were clean and very comfortable, with a fireplace that was in excellent condition.
Service
9.0
The staff was incredibly friendly and the service felt personal and warm.
Location
10.0
The hotel is in a great spot, not far from the bus station and close to an excellent museum.
Dining
6.0
The breakfast options were a bit limited, which was a downside during my stay.
Facilities
7.0
The facilities were decent, but could use some additional amenities for a more luxurious experience.
Jason
United Kingdom,
September
2024
8.2/10
I had a lovely stay at this hotel. The rooms were in excellent condition and the fireplace added a cozy touch. The location is unbeatable, being so close to both the bus station and a fantastic museum in the city center. However, I was a bit let down by the dining options, which could use some improvement. Overall, it's great value for money with a friendly atmosphere.
Rooms
10.0
The rooms were in excellent condition, and I loved having a fireplace.
Service
9.0
The staff was really friendly and accommodating.
Location
10.0
The hotel is in a great location, close to the bus station and the museum, making it very convenient for exploring.
Dining
5.0
The dining experience wasn’t quite up to par; I felt like there could be more options.
Facilities
7.0
The facilities were decent, but I expected a bit more variety.
Pat
United Kingdom,
September
2024
8.2/10
The hotel offered a clean and comfortable stay with friendly staff and a great location near city center and parks. However, the breakfast options were somewhat limited, and I found the value for money lacking since Wi-Fi came with an extra charge.
Rooms
9.0
The rooms were clean and very comfortable, providing a cozy atmosphere with a fireplace.
Service
8.0
The service was great, and I appreciated the warm welcome drink at check-in; the staff was very accommodating.
Location
10.0
The hotel is conveniently located in the city center, making it easy to access national parks and transportation hubs.
Dining
7.0
While I enjoyed the pancake platter, I felt the overall breakfast selection could be improved.
Facilities
7.0
The facilities were well-kept, but there weren’t many good amenities beyond the basic offerings.
Leslie
United States,
August
2024
7.4/10
I had a decent stay at the hotel. The location is great, close to bus and train stations, and there's a fantastic museum nearby. The rooms were clean, but I found them a bit cramped. The service was friendly and welcoming, though not perfect. Dining could use improvement as breakfast options were limited, but the facilities were well-maintained overall. While I felt the price was fair, there were aspects that could definitely be better.
Rooms
7.0
The rooms were clean but a bit cramped for my taste.
Service
8.0
The staff was friendly and welcoming, making me feel at home.
Location
9.0
The hotel is in a great spot, conveniently located near bus and train stations and close to an excellent museum.
Dining
5.0
The dining experience could be improved; breakfast options were quite limited.
Facilities
8.0
The facilities were well-maintained and overall enjoyable.
C.
United States,
July
2024
7.8/10
I had a lovely stay at this hotel, which had a fantastic location right in the center of Jokkmokk, close to the bus station and an excellent museum. The rooms were clean, comfortable, and the fireplace was in excellent condition. The service was friendly, though it could be a bit more attentive. Overall, it's a great value for money, but some extra amenities would really elevate the experience.
Rooms
8.0
The rooms were clean and comfortable, featuring a well-maintained fireplace which created a cozy atmosphere.
Service
7.0
The staff was friendly, and I appreciated the welcome drink, but the service could have been a bit quicker.
Location
9.0
The hotel is located conveniently in the center of Jokkmokk, not far from the bus station and close to the excellent museum.
Dining
8.0
The wholesome food offered at the hotel was enjoyable and satisfying.
Facilities
7.0
The facilities were adequate, but I noticed a few areas that could use upgrades to enhance the overall comfort.
James
United Kingdom,
July
2024
8.2/10
The hotel is in a wonderful location, very close to an amazing museum and conveniently near the train station. The rooms were in excellent condition with a cozy fireplace, making my stay even more enjoyable. The service was friendly, though I found the dining options a tad lacking. Overall, it was a great value for money, despite a few minor drawbacks.
Rooms
9.0
The rooms were in excellent condition and included a charming fireplace that added a nice touch.
Service
8.0
The staff was incredibly friendly and welcoming, which made for a pleasant experience.
Location
10.0
The hotel is very close to an excellent museum and is conveniently located near the train station.
Dining
7.0
While the self-service food options were decent, I felt there could be more variety.
Facilities
7.0
The amenities were good, but nothing overly luxurious stood out during my stay.
John
United States,
July
2024
8.6/10
I had a lovely stay at this hotel, which is perfectly situated close to several national parks and a great museum. The rooms were spacious and well-kept, and the staff was incredibly friendly, making me feel welcomed. However, the dining options weren't particularly diverse, and I wish the Wi-Fi had been included in the room rate. Overall, it offered good value for money despite a few drawbacks.
Rooms
9.0
The rooms were spacious and comfortable, with the fireplace in excellent condition.
Service
9.0
The staff was friendly and attentive, always ready to help.
Location
10.0
The hotel is conveniently located near multiple national parks and a great museum, plus it's close to a bus station.
Dining
7.0
While the dining experience was adequate, I found the Chinese dishes offered to be a bit limited.
Facilities
8.0
The facilities were good overall, although I expected a bit more variety.
Friendly staff
Limited dining options
Francis
United States,
July
2024
7.8/10
I had a pleasant stay at the hotel, which boasts a great location near the bus station and an excellent museum. The rooms were modern and comfortable, and I appreciated the friendly staff. However, the dining options were somewhat limited, and while the facilities were decent, I felt a few improvements could be made. Overall, I think it's a good value for money.
Rooms
8.0
The rooms were modern and comfortable, with the fireplace in excellent condition.
Service
9.0
The staff was incredibly friendly, making me feel welcome during my stay.
Location
9.0
The hotel is conveniently located not far from the bus station and close to a fantastic museum.
Dining
6.0
The dining options were somewhat limited, which was a bit disappointing.
Facilities
7.0
The overall facilities were decent, but there is room for improvement.
Thomas
United Kingdom,
May
2024
7.8/10
The hotel is situated in the city center, making it super convenient for exploring. My room was modern, spacious, and had a lovely fireplace, but the price felt a bit high for what was offered in dining. The staff was friendly and the amenities were decent. Overall, it was a nice stay, but there’s some room for improvement, particularly in the dining options.
Rooms
9.0
The room was modern, spacious, and included a cozy fireplace.
Service
8.0
The staff was friendly and welcoming, which added to the positive experience.
Location
10.0
The hotel’s location in the city center was super convenient for getting around.
Dining
5.0
The dining options were limited, and I found the breakfast a bit lacking, which was disappointing.
Facilities
7.0
The available amenities were decent but could use some enhancement.
Ann
United States,
May
2024
7.8/10
I had a lovely stay at this hotel, which is conveniently located near the train and bus stations. The rooms were in excellent condition, featuring a cozy fireplace that added a nice touch. The staff was friendly and welcoming, but the dining options were limited. Overall, it felt like a good value for money, especially given the great location and comfortable rooms.
Rooms
9.0
The rooms were in excellent condition with a cozy fireplace, making them very comfortable.
Service
8.0
The staff was friendly and attentive, enhancing my overall experience.
Location
9.0
The hotel is conveniently located near the train station and not far from the bus station, making travel easy.
Dining
5.0
While the service was good, the dining options, particularly breakfast, could definitely be improved.
Facilities
8.0
The hotel had various amenities that were well-maintained and contributed to a pleasant stay.